FAQ
Can I afford custom built furniture? In some cases, custom built furniture does not cost more than store bought furniture, because I have much lower overhead costs. Custom built furniture will last a lifetime, and more, if properly cared for. I cannot compete with mass production furniture companies on price. But I can compete when it comes to building unique, quality furniture that is customized to your needs. A variety of design choices can affect project cost. I can work with you to design a piece of furniture that fits your needs and your budget.

If I don’t like the finished piece, can I get my money back? Yes, If I am able to sell the piece to someone else at the original price, I will give you a full refund. If I can’t sell the piece, I will retain the cost of materials plus 20% of labor cost, and refund the remainder. However, a thorough design process will help insure you are happy with the final product.

Can you match the stain on my existing furniture? Using a color wheel, I can get very close to matching your existing furniture. There are so many variables when building furniture, such as wood variation, ultraviolet light exposure and stain type used, that getting an exact match is very difficult. If this is an issue, I will finish some samples for you to compare.

How long will it take for you to deliver my furniture? Delivery times are affected by already scheduled work and the complexity of the piece. I will provide a time estimate when we are ready to sign the contract.

What is your warranty? I guarantee all furniture for one year against manufacturing defects, including failed finish, cracks and broken hardware.

Will you install furniture? In most cases yes, the cost for this service will be listed in the price quote and contract agreement.

How do you ship furniture? I will deliver within 30 miles for a small fee, depending on the size of the piece. Outside this area, I will use FedEx for very small pieces and a white glove shipping service for larger pieces. Cost for these services will be listed in the price quote and the contract agreement.